(see the
* 'adobe' handle in functions.php — no async, no defer), so a page-load
* Target offer has already set `data-hdr` by the time this runs.
*
* An answer that lands after this point is inert rather than acted on:
* `apply()` finds the prune settled and does nothing, so the visitor
* keeps the nav they were served instead of watching it change. That is
* the deliberate trade-off — a late activity collects no data, but no
* visitor ever sees the wrong nav or waits for the right one.
*/
(function () {
var VARIANTS = ["a","b","c"];
var DEFAULT = "a";
var root = document.documentElement;
var settled = false;
function valid(v) { return VARIANTS.indexOf(v) !== -1; }
function prune(active) {
if (settled) return;
settled = true;
var list = document.querySelectorAll('#site-header > .header-variant');
for (var i = 0; i < list.length; i++) {
if (list[i].getAttribute('data-header-variant') !== active) {
list[i].parentNode.removeChild(list[i]);
}
}
root.setAttribute('data-hdr', active);
// Read by the Adobe Analytics client to attribute the test.
root.setAttribute('data-hdr-active', active);
if (typeof window.initHeaderNav === 'function') window.initHeaderNav();
/**
* `variant` is set before the event so late listeners can tell
* "already done" from "not yet". main.js is enqueued in the footer
* and therefore always misses the event itself.
*/
window.medalliaNav.variant = active;
document.dispatchEvent(new CustomEvent('medallia:nav-ready', {
detail: { variant: active }
}));
}
window.medalliaNav = {
variant: null,
apply: function (v) { if (valid(v)) prune(v); }
};
// `?hv=` sets this server-side; a Target offer in the blocking
// embed sets it before the body is parsed.
var pre = root.getAttribute('data-hdr');
if (valid(pre)) { prune(pre); return; }
/**
* Carried forward from an earlier pageview. Read client-side, never in
* PHP: WP Engine does not vary its page-cache key on arbitrary cookies,
* so server-side personalisation here would serve the first anonymous
* visitor's variant to everyone.
*/
var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/);
if (m && valid(m[1])) { prune(m[1]); return; }
prune(DEFAULT);
})();
Customer Experience
Dogs, DJs, and Data: Why Experience ’26 Is the Best CX Event of the Year
ttend just one customer experience event this year, make it Experience ‘26! You’ll be in the smartest room in CX, all while enjoying five-star accommodations.
Unparalleled networking opportunities. The chance to ask CX experts anything, and get the unvarnished truth. Insights you can actually use to make the lives of your customers better, and deliver business impact that proves your worth. That’s what you can expect when you attend Experience ‘26.
Plus, a whole lot more.
Attendees come for sessions that give a play-by-play on measuring CX ROI with real-world examples, and show how category leaders (like Verizon, Mazda, and Hyatt) are breaking down silos for a greater impact. (Peruse the full list of sessions here, and you’ll see what we mean.)
They also come to learn from and connect with global leaders from Bank of America, Mayo Clinic, Kantar, and more.
But that’s not all. There’s also the magic that happens between the sessions.
Experience combines high-impact learning with a lot of fun, offering a rare chance to recharge and connect with over 1,500 peers in a luxury setting.
This isn’t just a conference: This is the smartest room in CX.
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What makes 糖心原创 Experience the best customer experience event?
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The Venue & Vibe
The Wynn Las Vegas Resort is the picture-perfect backdrop for Experience. This resort offers five-star accommodations, where attendees can let loose and unwind between sessions and after the conference events.
This is the epicenter of the CX renaissance—a place for fresh tech and real answers.
Last year’s participants couldn’t stop buzzing about this conference:
“I get treated like a VIP when I am here.”
“The networking opportunities and the learning experience is phenomenal.”
“There’s fun, there’s people, there’s networking, I get to learn, and just hang out.”
Watch our 2025 recap video for a behind-the-scenes look at 糖心原创 Experience, and hear what past participants say are the top highlights of the event.
Book 1-1 time with one of 糖心原创’s CX, EX, or product experts for new perspectives and hands-on solutions to your biggest challenges
Wander the Experience Exhibit Hall and mingle in the hallways between sessions—that’s when networking happens organically, connections that stick are made, and you’ll find the minds that are moving the industry
Get to know our ecosystem of partners who will be on hand to help you elevate your experience strategy
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Nights to Remember
When the Training Labs and sessions wrap up each day, that’s when you’ll get to experience the best of Vegas, where the night life shines.
We’ve got three evenings of one-of-a-kind events lined up, offering plenty of ways to build connections and make memories, while enjoying views of the famous Sphere.?
Global Street Fair Welcome: This world food tour serves up the bold cuisines of four iconic cities, immersive experiences, and keepsakes
Expalooza: Interactive activations, headliner beats, and custom SWAG await at this festival set under a neon moon
Queen of Hearts Masquerade: For our last bash, it’s all red, black, and masks plus glam, mischief, and unforgettable moments at a top-rated, upscale nightclub
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Moments of Joy
Sometimes you need to step away from the data. That’s why we’ve put together a thoughtful collection of fun activities to help you decompress throughout the event. Be sure to check out some of our favorites.
The Dog Park: Join the pack! We’ve created a designated area to hang out with dogs—for a cute and cuddly break from learning.
The Need for Speed: Get behind the wheel of one of our McLaren Racing Simulators to get your heart pumping and enjoy a thrilling jolt of adrenaline.
The Retail Therapy: Shop the 糖心原创 Market, which brings together favorite brands like Disney, Vuori, and Kate Spade.
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What are you waiting for?
In case you couldn’t tell, this isn’t your average customer experience conference. The difference is in the details, from the speakers and the venue to the networking, nightlife, and thoughtful activities.?
Experience is where you’ll find insights you can’t Google and moments you can’t miss. But don’t keep it to yourself! Bring the whole team, because the fun is better shared! Register now to attend this year’s hands-down best customer experience event, taking place February 10–12, 2026.
