糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
MEDALLIA FOR RESTAURANTS AND FOOD SERVICE

Create a Dining Experience Guests Will Crave

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Order up! Exceed expectations with timely and actionable customer and employee insight

糖心原创’s industry leading experience platform empowers restaurants and franchisees with powerful insight from every brand interaction across all channels in the guest journey.

You’ll achieve an active pulse on evolving customer expectations, with intelligent tools that prioritize strategic opportunities and drive a guest-centric culture that influences promoters and builds loyalty.

Know Your Guests

Make strategic and operational decisions based on powerful and actionable guest insight

  • Identify meaningful shifts in guest expectations and trends with comprehensive and continuous experience signal capture
  • Enhance marketing campaigns to be more targeted and impactful with segmented feedback by channel
  • Gain a holistic view of the guest journey while automating key processes with seamless integrations of operational systems

Create a Guest-Centric Culture

Empower your employees and create a seamless brand experience across all channels

  • Increase employee engagement with simple and convenient feedback opportunities
  • Enable fast and agile decision making with centralized customer and employee experience data that delivers a 360-degree view of guest experiences
  • Uncover leadership and training opportunities that impact employee performance with role-based dashboards and alerts
  • Achieve personalization and eliminate service friction points with real-time alerts and mobile customer engagement tools

Build Brand Loyalty

Capitalize on exceptional dining experiences that influence promoters and build brand loyalty

  • Differentiate from local competitors with consumer behavioral intelligence and competitive insights
  • Drive customer loyalty investments based on combined sentiment and transactional data analysis
  • Motivate promoters and create an online reputation that attracts new guests with convenient social review requests

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Serve Up an Exceptional Guest Experience

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Digital Experience & Conversion: Industry Benchmarks for 2022

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