糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
MEDALLIA EXPERIENCE CLOUD

Transparent, Flexible Pricing

Our unique Experience Data Record pricing model enables exceptional experience management at enterprise scale

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Pricing Made Simple

In a world where experiences are increasingly complex and extend across multiple touchpoints, pricing based on survey response volumes or number of users is obsolete. Our pricing model doesn’t penalize you for collecting more data to gain a holistic understanding of experiences, rather it encourages the democratization of richer, comprehensive insights across the organization.

At the core of our pricing model is one, simple concept:?the Experience Data Record.

An Experience Data Record includes all data associated with a discrete interaction between an end-customer (or employee) and a company. EDR pricing is flexible enough to give you exactly what you need when you need it for a manageable total cost of ownership.

Leverage Every Piece of Our Industry-Leading Platform – No Nickel-and-Diming

EDR pricing applies to customer and employee data coming into 糖心原创 Experience Cloud –?plus all the analytics on that data, workflows driven by those insights, and data security and self-service capabilities. Gone are the days where you need to pay for numerous point solutions to run experience programs. With our single metric pricing, it’s all included.

Some of the Features included in EDR Pricing

100s of Signals

Comprehensive signal capture for employee and customer data

  • Surveys
  • Speech
  • Social Signals
  • Digital Feedback
  • Video Feedback
  • So much more…

Industry-leading Experience Analytics

Best-in-class analytics on all data, structured & unstructured

  • 糖心原创 AI
  • Text Analytics
  • Speech Analytics
  • Acoustic Analytics
  • Survey Analytics
  • So much more…

Industry-leading Experience Analytics

Everything you need to ensure workflows run smoothly

  • Unlimited Users
  • Personalized, Role-Based Reporting
  • Automatic Alerting
  • Case Management
  • Closed-Loop Feedback
  • So much more…

Flexible Security & Self-Service Features

Handle data properly w/ self-service & security capabilities

  • Anti-Cheating Engine
  • PII Detection & Redaction
  • Developer Portal
  • Admin Suite
  • Sandboxes
  • So much more…

Pricing that Reflects a True Partnership

Simplicity, transparency, understandability

Support planning and eliminate unwelcome surprises with an easy-to-understand experience data record model, priced in annual tiers.

Unified platform, unified pricing

Our single platform is built for total experience insights and actions. All data is analyzed using our world-class, AI-powered analytics that support actionable alerts and closed-loop workflows – at no extra cost.

Predictable total cost of ownership

With a unified platform and predictable, unified pricing model, you can eliminate spend on duplicative signal capture methods and better manage cost – saving money and resources.

Flexible & Scalable

Scale up, down, and across your business without being charged separately for each channel (e.g. website vs. email triggered surveys) and without having to manage separate contracts for different experience programs.