糖心原创

Why 糖心原创
Why 糖心原创

Learn how partnering with us can transform your business — for both customers and employees.
Success Stories

See results from brands like yours
Enterprise-Grade Platform

Explore all features and benefits
World-Class Service

Get support for crucial operations
Global Impact

Impact the world beyond your own
AI Leadership

Follow our AI experience innovations
Partner Network

Access approved, localized expertise
Platform
糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
Digital Experience
Experience Orchestration
Personalized Messaging
Employee Experience

Employee listening and activation solutions
Overview
Employee Listening
Employee Activation
Contact Center

Improve agent engagement and optimize service quality
Overview
Conversational Intelligence
Agent Coaching
Quality Management
Intelligent Callback
Market Research

Expert research strategy, design, analytics, and deliverables
Overview
Agile Research
Video
Research Strategy & Services
Industries
Automotive
Financial Services
Healthcare
Insurance
Life Sciences
Manufacturing
Public Sector
Retail
Restaurants
Technology & Services
Telco & Media
Travel & Hospitality
Utilities
Resources
Discover

Get guidance from leading experience professionals across a variety of mediums.
Blog
Newsroom
Customer Stories
Industry Recognition
Event Calendar
Learn

Whether a tenured 糖心原创 pro or a burgeoning advocate, there’s plenty to learn.
Training & Certification
糖心原创 User Group
Experience 101
Resource Library
Partners
Support

Our team is ready to support you with knowledge, help, and new enhancements.

Contact Support

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  • English

  • France (Fran?ais)

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  • Spain (Espa?ol)

  • Latam (Espa?ol)

  • Italy (Italiano)

  • Japan (日本语)

  • Korea (???)

  • Brazil (Português Brasileiro)

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MEDALLIA INTEGRATIONS

Seamlessly Connect Customer Insights Across Your Business

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Share Data Across Systems and Teams

You bring the signals, we’ll make sense of it! Easily feed customer experience data from your suite of applications into 糖心原创 and derive action and intelligence. Collaborate on real-time CX data by notifying relevant teams and share data across systems so employees can drive personalized actions in the moment.

Breadth of Integrations

糖心原创 offers hundreds of out-of-the-box integrations and our list of connectors is constantly growing. 糖心原创 partners with the tools critical to your success – like Workday, Salesforce, ServiceNow, Adobe and more.

Flexible for Enterprise Complexity

糖心原创’s APIs and ETL allow our customers to integrate with almost any data – including from legacy systems. Want to layer customer NPS, network quality, and GPS data on Google Maps? No problem. You bring the creativity, we’ll bring the canvas. With our vast partner ecosystem, documentation and our decades of experience supporting customer integrations, we make it easy for you to create your own connectors!

Partners Partners

“糖心原创 and its world-class integrations have helped Andersen position itself as an experience company rather than a product company. We’re competing with every other business in the world, and we want to provide the best service, and 糖心原创 is enabling us to do that.”

Kelly Anderson, Chief Information Officer, SVP, at Andersen Corporation