糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
MEDALLIA FOR AUTOMOTIVE & RECREATION

Create an Experience that Drives Loyalty and Repurchase

Talk to an Expert Talk to an Expert

Fuel a consistent and differentiated customer journey with meaningful consumer insight

糖心原创 empowers the automotive, recreation, and powersports industries with meaningful and actionable insight from every employee and consumer interaction across the entire customer journey – from digital to physical.

With our industry leading experience platform, you’ll influence dealership performance to achieve an exceptional, consistent, and differentiated brand experience while fueling innovation and personalization to build loyalty and drive repurchase.



    

    

                    
            


                    


                                                                                                                                                                        
                    

                
        



        
        


                                

                    
                    

                        


    

                

            

        

                
Influence Dealership Performance        

            








    


        

                        

                
Empower dealerships to improve customer and employee experiences


    

  • Identify development opportunities and increase employee engagement with continuous feedback capture.
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  • Enable every employee to deliver customer centric superior service with actionable insight.
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  • Improve their online reputation against local competitors with unified social feedback and management.
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Create a Unified Experience        

            








    


        

                        

                
Achieve an exceptional, seamless, and consistent brand experience throughout the entire customer journey


    

  • Prioritize high-impact opportunities by eliminating physical and digital experience data silos.
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  • Optimize call center operations and ensure customer service excellence.
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  • Deliver timely and personalized engagements with real-time digital insights.
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Accelerate Quality Improvements        

            








    


        

                        

                
Identify product ownership issues and capture customer defined quality concerns faster to increase brand value and loyalty?


    

  • Leverage customer experience data across sales, social, call center, service, and more in real-time to identify product issues earlier than traditional channels
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  • Understand customer perception of quality using powerful and modern insight tools that influence the ownership experience
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  • Eliminate organizational data silos within manufacturing to prioritize high-impact opportunities
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Build Brand Loyalty and Drive Repurchase        

            








    


        

                        

                
Fuel innovation and personalization that differentiates your brand and builds customer loyalty


    

  • Discover innovative opportunities to differentiate products and service with idea crowdsourcing and collaboration tools.
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  • Detect early warning indicators regarding vehicle issues and performance from critical customer feedback.
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  • Identify strategic opportunities for improvement with AI and ML-based analytics.
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  • Power meaningful engagement at scale to increase cross-sell and retention opportunities.
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Video

                
Volvo Cars unifies and personalizes their consumer experience 

                

            

            

                                    
                        
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