Experience '27
Where leaders build what鈥檚 next in experience, back at the Wynn Las Vegas.
Built for real world execution.
Three days of hands-on training, expert led sessions, inspiring keynotes, and peer networking鈥攂uilt to turn your experience strategy into execution.
What you鈥檒l learn
Get the playbooks to turn signals into growth, master AI-driven CX, and learn how top brands tackle what鈥檚 next.
What to expect
Get hands-on training, consult 1:1 with experts, and dig into new industry workshops built around the challenges your business actually faces.
Who you鈥檒l meet
Connect with the biggest experience leaders, CX and contact center executives, and top tech partners.
Three days of non-stop momentum.
Your quick guide to keynotes, sessions, and social events鈥攁ll designed to help you build what鈥檚 next.
Pre-conference
8:00am – 7:00pm
- Hands-on Product Training Labs
- 糖心原创 User Group Meetups
- Partner Summit
- Executive Summit
- Kickoff Reception
Day 1
8:00am – 10:00pm
- Opening keynote with vision forecasting
- Product and AI innovation demonstrations
- 1:1 expert consultations and program playbooks
- Inside look at leading programs
- Peer networking built into every hour
- Party at XS Nightclub
Day 2
8:00am – 5:30pm
- Marquee speakers and Fortune 500 brands share live
- NEW industry workshops built around specific use cases
- Tailored sessions for your role and priorities
- Strategic breakouts designed to go deep
- Leave with next steps you can bring back
- Closing celebration
Lock in savings with early registration.
Lock in savings and register before November 8, 2026 to secure the best rates.
Learn and strategize together at Experience `27.
Reach out to [email protected] for information about team pricing.
鈥There’s only one 糖心原创 Experience. There’s nothing else that compares.鈥
Put your success in the spotlight.
Share your story to speak on stage or take home an Expy Award.
Proven partners for your biggest goals.
Connect with leading technology and service experts to explore live demos, scale your tech stack, and solve your toughest challenges.
Frequently Asked Questions
Experience 鈥27 is at the Wynn Las Vegas from February 9-11, 2027.
Experience isn鈥檛 all fun and flash鈥攅very session is packed with practical insight from real practitioners. You鈥檒l walk away with new connections, fresh inspiration, and the guidance and tools you need to bring it back to your business.
Experience is designed for anyone who manages, impacts, or influences customer and employee experiences. It鈥檚 great for teams involved in CX, digital experience, contact center, and employee experience.
February 9 has pre-conference activities for 糖心原创 customers and partners. Activity start and end times vary throughout the day.
Day 1 on February 10 begins with breakfast at 8am. Conference activities run until 5pm, and the day wraps with a party from 7pm鈥10pm.
Day 2 on February 11 begins with breakfast at 8:30am. Conference activities run until 4pm, with a final wrap party from 4pm鈥5:30pm.
A typical day starts with breakfast in the Exhibit Hall where you can network, explore new technology, and learn from strategic partners. Next is the day鈥檚 opening keynote, followed by a day of workshops, masterclasses, case studies, and panel discussions that help you build for the next era of experience.
Lunch and snack breaks are mixed in throughout the day, leading up to the day鈥檚 wrap party with food, drinks, and activities.
A standard ticket does not include any hotel accommodations, but there are hotel packages available that include discounted conference tickets.
