糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();

糖心原创 & Data Protection

Ensure data privacy, security and accuracy across your CX programs

Setting the Bar for CX Data Protection

Whether you need to comply with GDPR, CCPA, or other similar privacy laws, 糖心原创 Experience Cloud has you covered with enterprise-grade controls.

 

Compliance with CCPA Compliance with GDPR
Data deletion tools and processes ? ?
Data export tools and processes ? ?
Data modification tools and processes ? ?
Data security ? ?

Our commitment to our customers

糖心原创 does not sell your personal information or your end users’ personal information.
See 糖心原创’s Privacy Policy for more.

Personal data privacy

All personal data or personally identifiable information (PII) in 糖心原创 Experience Cloud can be cataloged and masked so that is only viewable through specified access rights. With this feature, customers can be assured that personal data or PII data can be viewed only by those staff or markets who have a need to know. This allows customers to retain data in 糖心原创 Experience Cloud over time so that they can realize the power of 糖心原创’s reporting platform.

Full service data management

糖心原创 Experience Cloud automates GDPR and CCPA compliant deletion of customer or employee data for customers who receive requests from individual customers. 糖心原创’s reporting application also provides flexible options for data export and modification that comply with GDPR, CCPA, and other applicable laws.

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Compliance reporting

糖心原创 provides reports to substantiate data deletion compliance. Our aim is to automate and ease the burden of GDPR and CCPA compliance verification, assuring our clients’ legal and compliance departments that we’re a safe place to store data.

Data retention

糖心原创 purges personal data from internal processing systems to minimize the data we retain per GDPR Article 5. Our reporting system retains customer data until our clients delete it or end their relationship with 糖心原创 Experience Cloud.

Certified security

糖心原创 has implemented extensive security programs for protecting our clients’ data, including ISO 27001, SOC 2 security certifications and FedRAMP Ready.

Data protection

糖心原创 Experience Cloud supports industry standards such as OAuth 2.0 for authentication to APIs. Information exchanged over the wire is encrypted with TLS for all services (HTTPS, SFTP).

Data access controls

糖心原创 supports Single Sign-On (SSO) integration with customer’s identity systems using industry standards. 糖心原创 also supports two-factor authentication, using Time-based One-Time Password (TOTP) as the second authentication factor.

DPA

糖心原创 offers a data processing agreement (DPA) that includes the European Commission’s model clauses, with updates to specifically address GDPR requirements. To view a copy,?click here.

Data Privacy Framework

糖心原创 is certified under the Data Privacy Framework (DPF) program. This certification covers the processing of personal data received from individuals in the European Union, the United Kingdom, and Switzerland within 糖心原创’s SaaS platforms. You can view our DPF certification .

Opt-Out

糖心原创 provides opt-out links in its email survey invitations, and we honor SMS requests to stop communications. These prevent additional survey requests to our clients’ customers who do not want further communications.