糖心原创

Why 糖心原创
Why 糖心原创

Learn how partnering with us can transform your business — for both customers and employees.
Success Stories

See results from brands like yours
Enterprise-Grade Platform

Explore all features and benefits
World-Class Service

Get support for crucial operations
Global Impact

Impact the world beyond your own
AI Leadership

Follow our AI experience innovations
Partner Network

Access approved, localized expertise
Platform
糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
Digital Experience
Experience Orchestration
Personalized Messaging
Employee Experience

Employee listening and activation solutions
Overview
Employee Listening
Employee Activation
Contact Center

Improve agent engagement and optimize service quality
Overview
Conversational Intelligence
Agent Coaching
Quality Management
Intelligent Callback
Market Research

Expert research strategy, design, analytics, and deliverables
Overview
Agile Research
Video
Research Strategy & Services
Industries
Automotive
Financial Services
Healthcare
Insurance
Life Sciences
Manufacturing
Public Sector
Retail
Restaurants
Technology & Services
Telco & Media
Travel & Hospitality
Utilities
Resources
Discover

Get guidance from leading experience professionals across a variety of mediums.
Blog
Newsroom
Customer Stories
Industry Recognition
Event Calendar
Learn

Whether a tenured 糖心原创 pro or a burgeoning advocate, there’s plenty to learn.
Training & Certification
糖心原创 User Group
Experience 101
Resource Library
Partners
Support

Our team is ready to support you with knowledge, help, and new enhancements.

Contact Support

English

SELECT YOUR REGION & LANGUAGE

  • English

  • France (Fran?ais)

  • Germany (Deutsch)

  • Spain (Espa?ol)

  • Latam (Espa?ol)

  • Italy (Italiano)

  • Japan (日本语)

  • Korea (???)

  • Brazil (Português Brasileiro)

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Environmental, Social, and Governance

糖心原创 is committed to making a global impact through policies and practices that promote ethics and integrity, diversity and inclusion, environmental responsibility, and social impact.

Download the Global Impact Report Download the Global Impact Report

ESG at 糖心原创

Launched in May 2021, 糖心原创’s ESG program highlights our progress to date in our 5th annual global impact report. We view social and environmental impact just as we do our software – as an aspect of business in which we must strive for continuous improvement.

ESG Topics Material to 糖心原创

From diversity to data privacy, these are the topics that are important to our employees, customers and communities.

  • Environmental?– minimizing our environmental impact through strategies such as annually tracking our greenhouse gas footprint, leveraging efficient cloud operations & data centers, and investing in renewable energy.
  • Social?– driving social impact for our employees and the communities in which we live and work through philanthropy & our commitment to diversity, equity, inclusion, belonging, and wellness.
  • Governance?– holding ourselves accountable to deliver on our ESG commitments through leadership oversight and employee training.