糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; /** * QA-only. When the on-page switcher is drawn we keep every variant in * the DOM so it can toggle between them live and you can see that the * chrome never repaints. Gated by the same constant as the switcher, so * it is false everywhere the switcher is absent — including production. */ var QA_KEEP_ALL = false; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } /** Publish the decision and let the nav JS bind. */ function finish(active) { root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } function prune(active) { if (settled) return; settled = true; if (QA_KEEP_ALL) { finish(active); return; } /** * Only menu items carry data-nav-variant, so this can never touch * the shared chrome. CSS has already hidden the losers; removing * them keeps document.querySelector-based nav JS unambiguous. */ var list = document.querySelectorAll('#site-header [data-nav-variant]'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-nav-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } finish(active); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();

CX Changemakers

Breaking through silos. Proving value. Putting AI to work. These leaders turned ambition into progress and are sharing the lessons behind their biggest breakthroughs.

THEIR STORIES. YOUR PLAYBOOK.

Meet the people behind the progress.

Alex Lopez

Use AI to get from insight to action faster.

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Alyse Fuller

Make sophisticated AI practical, trusted, and easy to adopt.

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Ford Motor Company

Chad Rogers

Look beyond the metrics to uncover what needs fixing.

A man with short gray hair wearing a gray DHL jacket and white shirt smiles in front of a dark blue gradient background.

Christoph Sprenger

Make customer focus simple enough to practice and scale.

A woman with straight brown hair, wearing a gray blazer and white top, smiles at the camera with a blue gradient background behind her.

Zurich Insurance Group

Clairy Moraitou

Connect customer loyalty to business growth.

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Best Western Hotels & Resorts

David Panas

Simplify customer intelligence for busy teams.

A woman with shoulder-length brown hair smiles at the camera. She is wearing a light gray top, and the background features a gradient from dark blue to black.

Gabriela Vargas

Build the foundation for CX to scale globally.

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University of Tennessee Medical Center

Kevin Gwin

Break through years of stagnant CX with measurable improvement.

Woman with long wavy brown hair smiles at the camera, wearing a black turtleneck and light-colored blazer, against a blue gradient background.

Independence Blue Cross

Krystina Faillace

Give customers a real say in what gets prioritized.

A smiling man with short hair and a beard wears a black blazer and light shirt, posing against a dark blue gradient background.

Simon Ball

Shift the focus from improving CX to solving business problems.

A person with shoulder-length blonde hair, glasses, and a pinstripe suit jacket over a white shirt smiles at the camera against a blue gradient background.

Wendy Lustig

Use patient understanding to improve the entire care journey.

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Become the next CX Changemaker

Better experiences. Stronger businesses. Lasting change. Now it’s your turn.

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