糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; /** * QA-only. When the on-page switcher is drawn we keep every variant in * the DOM so it can toggle between them live and you can see that the * chrome never repaints. Gated by the same constant as the switcher, so * it is false everywhere the switcher is absent — including production. */ var QA_KEEP_ALL = false; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } /** Publish the decision and let the nav JS bind. */ function finish(active) { root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } function prune(active) { if (settled) return; settled = true; if (QA_KEEP_ALL) { finish(active); return; } /** * Only menu items carry data-nav-variant, so this can never touch * the shared chrome. CSS has already hidden the losers; removing * them keeps document.querySelector-based nav JS unambiguous. */ var list = document.querySelectorAll('#site-header [data-nav-variant]'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-nav-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } finish(active); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
< Blog

Customer Experience

October 8, 2026

Customer Experience

What Every Customer Experience Leader Needs to Know About Innovation with AI
AI alone won't fix CX. Learn how to build an AI strategy that empowers your frontline, breaks down data silos,…

October 2, 2026

Customer Experience

Customer Task Forces: How Experience Leaders Build Alliances to Modernize CX
Here’s why a cross-functional customer experience task force breaks down organizational silos and creates a unified experience that drives your…

September 4, 2026

Customer Experience

Struggling to Convince Other Teams to Share Customer Data? Here’s What Works
Practical, expert-backed advice to turn data-sharing reluctance into enthusiastic advocacy — without a company-wide mandate.

September 3, 2026

Customer Experience

Top Customer Experience Conferences to Attend in 2027
Which 2027 customer experience conferences should industry professionals plan to attend? Here’s our list of top CX conferences, including our…

August 24, 2026

Customer Experience

Why the Right Talent is Paramount for Engineering the Future of CX
For brands today, simply adopting new technology is no longer enough; success now requires a deeper, more consultative partnership.

August 11, 2026

Customer Experience

CX Leaders, Here’s How to Earn Buy-In
Turf wars and unaligned priorities can stall even the best CX strategy. Earn trust across the org and turn skeptics…

August 4, 2026

Customer Experience

The Architectural Design Principles Behind Enterprise AI That Delivers Value
We are approaching an inflection point. I believe that by 2027, AI will no longer be judged by the sophistication…

July 20, 2026

Customer Experience

Designing for a World of AI Agents, Not Just Human Users
If you’ve been following along our executive perspective series, you’ve heard a little from our CEO Mark Bishof about where…

July 8, 2026

Customer Experience

8 Tips & Ideas to Celebrate CX Day
Celebrate CX Day with these creative ideas! This is a a great time to enhance experiences and drive more loyalty…

July 1, 2026

Customer Experience

The Five Phases of Customer Experience Maturity — and Why Most Companies Are Stuck in Phase Two
Our CEO Mark Bishof recently made a declaration that I think deserves more unpacking: the experience management era, as we…