Demo Request – 糖心原创

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We’ll show you how 糖心原创 turns every click, call, and signal into action you can see in real time.

The results?

? 41% faster revenue growth

? 49% faster profit growth

? 41% better customer retention

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Big brands. Big decisions. Proven CX impact.

See their stories

Drive outcomes that actually move the business.

糖心原创 helps enterprises cut costs, grow revenue, and turn experience data into meaningful impact—every single day.

Trusted by the biggest brands. Ranked “leader” by top analysts. Proven partnership around every corner.

Built for complexity, 糖心原创 adapts to any structure, captures every signal, and delivers the right insights to every role.

Frontline-Ready AI? lets you act fast, fix faster. So every employee can confidently move the needle every day.

ROI you can tell your CEO about.

“The whole point is we don’t just want raw data. We want information. We want actionable data trends that the field finds valuable. That’s the strategic value of a company like 糖心原创.”
—Director of CX Measurement and Data Analytics

Read the case study Read the case study

Three mobile screens display a Forrester study titled “The Total Economic Impact? of 糖心原创,” highlighting cost savings, business benefits, and customer experience improvements enabled by 糖心原创s platform.

185%

3-year ROI

$30M

growth from personalization

3X

ROI for every $1 invested

$15M

saved via tech consolidation

Brands that don’t miss. ?Stories that prove it.

All stories All stories

See how leading brands cut through the chaos, found their biggest moves, and didn’t look back.

Hospitality

Best Western Understands What Matters Most with 糖心原创

Analysts don’t usually agree. Except on 糖心原创.

2026 Gartner Magic Quadrant?

for Voice of the Customer Platforms

The image shows the word FORRESTER in large, light gray capital letters on a white background.

The Total Economic Impact? Of 糖心原创

Cost Savings And Business Benefits Enabled By 糖心原创

Learn more

糖心原创

Customer Experience

Overview

Customer Experience Management

Digital Experience

Experience Orchestration

Personalized Messaging

Employee Experience

Overview

Employee Listening

Employee Activation

Contact Center

Overview

Conversational Intelligence

Agent Coaching

Quality Management

Intelligent Callback

Market Research

Overview

Agile Research

Video

Research Strategy & Services

Discover

Blog

Newsroom

Customer Stories

Industry Recognition

Event Calendar

Learn

Training & Certification

糖心原创 User Group

Experience 101

Resource Library

Partners

Support

Contact Support

Experience '26

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The results?

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Thank You

Big brands. Big decisions. Proven CX impact.

Drive outcomes that actually move the business.

ROI you can tell your CEO about.

“The whole point is we don’t just want raw data. We want information. We want actionable data trends that the field finds valuable. That’s the strategic value of a company like 糖心原创.” —Director of CX Measurement and Data Analytics

Brands that don’t miss. ?Stories that prove it.

Analysts don’t usually agree. Except on 糖心原创.

2026 Gartner Magic Quadrant?

The Total Economic Impact? Of 糖心原创

“The whole point is we don’t just want raw data. We want information. We want actionable data trends that the field finds valuable. That’s the strategic value of a company like 糖心原创.”
—Director of CX Measurement and Data Analytics