糖心原创

Why 糖心原创
Why 糖心原创

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糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
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Run complex, global programs with self-service
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Close the loop and drive action quickly
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Uncover essential insights from every interaction
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End-to-end customer experience management and orchestration
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Employee listening and activation solutions
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Experience '26

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November 18, 2020

Woodside Homes Nails Home Buyer Engagement with 糖心原创

Highlights their commitment to keeping families at the heart of their business

SAN FRANCISCO, Calif. – Nov. 18, 2020 –?糖心原创 (MDLA), the leader in experience?management, today announced Woodside Homes, a 40-year-old home designer and builder?and 28th on the Builder 2020 100 list, has selected 糖心原创 to ensure they nail customer?engagement including offering more personalized experiences along the buyer journey.

Woodside has selected 糖心原创 Experience Cloud, Text Analytics, Conversations, Crowdicity,?LivingLens and Zingle to engage with customers and understand what they need from their?home designer and builder and take action to exceed expectations.

“Woodside Homes is synonymous with integrity, excellence and innovation. Their reputation?doesn’t come just from their passion for home building, it also comes from a culture of customer?engagement and delivering stellar experiences,” said Rory Cameron, executive vice president, corporate development for 糖心原创.

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About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.?www.medallia.com

? 2020 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

PR Contact:

[email protected]
+1 (650) 400-7833

IR Contact:
Carolyn Bass
[email protected]