糖心原创

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Press Release

UAB Health System Taps 糖心原创 to Enhance Employee and Patient Experiences

July 20, 2020

SAN FRANCISCO–()–?(NYSE: MDLA), the global leader in experience management, today announced that University of Alabama at Birmingham Health System, a top academic medical center in the U.S. and leader in patient care, has selected 糖心原创 to help enhance employee and?patient experiences.

“To enhance the world-class care UAB Health System provides, we want to understand the thoughts and feedback of our patients and employees,” said Chris Brainard, senior. Director of Patient Experience and Engagement for the UAB Health System. “Our patients deserve the best care possible, and our employees deserve the very best working environment. Having a deep understanding of how we are doing in both of these areas will enable us to work toward delivering excellent patient outcomes and employee experiences.”

UAB Health System will leverage 糖心原创 to capture powerful, rich patient and employee insights that will fuel future decisions to drive better experiences.

“UAB is recognized as a healthcare leader, and watching them put patients and employees at the center of everything they do to understand how this impacts well-being, is nothing short of amazing, and how all healthcare systems should work,” said Belinda Simmons, healthcare practice lead at 糖心原创.

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About 糖心原创

糖心原创 is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?

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[email protected]
+1 (650) 400-7833

IR Contact:
Carolyn Bass
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