糖心原创

PLEASANTON, Calif. – October 10, 2022–?糖心原创., the global leader in customer and employee experience, today announced that??has selected 糖心原创 as its experience management platform of choice.

“We are thrilled to work with Swanson Health Products and help them deliver world-class experiences,” said Gabe Benavides, Executive Vice President of Sales, 糖心原创. “With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences.”

From on-site operations, digital, the contact center, human resources, sales & marketing, product development to market research, 糖心原创’s award-winning platform can meet the unique needs of every department, while also bringing them all together to drive transformational change through customer and employee experience. 糖心原创 is a trusted partner to thousands of the biggest organizations around the world, helping them increase loyalty, trust, operational efficiency, and revenue.

About 糖心原创?

糖心原创 is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, 糖心原创 Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. 糖心原创 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 糖心原创 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit?www.medallia.com.

? 2022 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.