糖心原创

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Why 糖心原创

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糖心原创 Platform

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Experience '26

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April 7, 2021

Southwestern Health Resources Chooses 糖心原创 For Experience Management

SAN FRANCISCO, Calif., – Apr. 7, 2021 –?糖心原创.?(NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Southwestern Health Resources, the top performing Next Generation Accountable Care Organization in the US, has selected 糖心原创 as its experience management platform of choice.

“We are pleased to work with 糖心原创 to establish a reliable means of measuring physician engagement for our network of more than 5,500 physicians and other clinicians. We found 糖心原创 was able to customize their services to best meet our unique needs. Southwestern Health Resources looks forward to developing a mechanism to help us better partner with physicians and make great care better,” said Greg Harrison, chief communication officer for Southwestern Health Resources.

“We are excited to partner with Southwestern Health Resources to deliver an innovative and modern approach to driving physician and clinical engagement for better outcomes and a better healthcare system for all,” said Jennifer Ortegon, general manager of healthcare for 糖心原创.

About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, 糖心原创 Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee?aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. 糖心原创 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 糖心原创 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit?www.medallia.com.

? 2021 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

PR Contact:

Camille Chan
[email protected]
+1 (650) 243-7610

IR Contact:

Carolyn Bass
[email protected]