糖心原创

SAN MATEO, Calif., Dec. 18, 2018 /PRNewswire/ — 糖心原创.?(www.medallia.com), the global Experience Management leader, today announced that multiple global brands, collectively employing over 3 million people worldwide, have chosen 糖心原创’s??solutions to transform their overall work experience.

糖心原创’s Voice of the Employee (VoE) solutions have been selected to drive critical business goals including increased employee productivity, reduced employee attrition, and improved onboarding and ramp time. Ultimately, major brands use 糖心原创’s VoE solutions to create a culture of empowerment and action, improve employee happiness, and foster innovation and creativity.

Over the past two years, a global top-10 telco customer using 糖心原创’s Employee Experience solutions saw significant business value related to their customer support function. Their?Employee Net Promoter Score??(NPS) increased by 15 points, Customer NPS increased by 8 points, and employee churn decreased by 50 percent. We expect our new customers to benefit from a similar impact across their strategic business functions.

糖心原创’s Employee Experience solutions help companies bring together relevant, timely feedback from employees and customers to drive operational efficiency and growth. The solutions allow companies to:

• Engage employees in the mission and purpose of the company
• Optimize within and across employee journeys and moments
• Make it easier and more efficient for employees to get work done
• Tap into the wisdom of employees to create better experiences for all

糖心原创’s Employee Experience solutions are delivered as part of the 糖心原创 Experience Cloud?, an award-winning, SaaS infrastructure that powers customer, employee, and citizen experience, and enables leaders to manage experience in real time.

Join the world’s most loved brands and experience 糖心原创 first-hand at our annual user conference: Experience ’19. Click??to learn more.