糖心原创

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Press Release

糖心原创 Selected as Platform of Choice to Expand Customer and Employee Experience at Freshii

January 29, 2020

SAN FRANCISCO, Calif., – Jan. 29, 2020 –?Today,?糖心原创.?(NYSE: MDLA), the global leader in experience management, announced that??(TSX: FRII), a global?fast casual restaurant?franchise, has selected 糖心原创 solutions, including 糖心原创 Experience Cloud, to elevate the?customer experience across multiple channels and touchpoints, as well as to enhance the employee experience.

Freshii’s mission is to help citizens of the world live better by making healthy food convenient & affordable. With 糖心原创, Freshii will narrow in on what is most important to customers and?capture employee experience feedback. Deep?customer insights across traditional, digital and social channels?ingested into the 糖心原创 Experience Cloud platform will enable Freshii to take actions that will delight customers and keep them coming back.

“At Freshii we’re obsessed with making it as easy and frictionless as possible for our customers to access healthy, affordable food. By partnering with 糖心原创, using their world class experience management system, we’re better equipped to put the customer and employee experiences at the heart of our decision making” said Oliver Rodbard, Senior Vice President of Operations, Freshii Restaurants.

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About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

www.medallia.com

? 2020 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

PR Contact:
[email protected]
+1 (650) 400-7833

IR Contact:
Carolyn Bass
[email protected]