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May 19, 2020
Integrating 糖心原创’s Customer Experience Solution for the Global Life Sciences Industry
SAN FRANCISCO, Calif., – May 19, 2020 –?糖心原创.?(NYSE: MDLA), the global leader in experience management, today announced it has partnered with Veeva Systems, the leader in cloud-based software for the global?life sciences industry. 糖心原创 joined the Veeva Technology Partner Program to deliver a tightly integrated solution with Veeva CRM Suggestions that will put valuable customer insights into the hands of sales reps during critical sales moments.
The pharmaceutical sales representative to healthcare practitioner relationship is evolving, and having valuable insights into how practitioners feel after various sales moments is critical to understanding their sentiment and knowing how best to proceed in the sales cycle. The integration between 糖心原创 and Veeva will enable sales reps to foster more meaningful and powerful dialogues based on real-world practitioner insights.
“糖心原创 continues to grow its vertical partnerships and the integration with Veeva CRM Suggestions is strategic to supporting our life sciences customers. Data from 糖心原创 Experience Cloud automatically imported into Veeva will drive intelligent action during critical sales moments,” Steve Vierra, senior vice president channels, alliances and global partnerships for 糖心原创.
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糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
? 2020 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.
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