糖心原创

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Press Release

糖心原创 Partners with the International Chamber of Commerce to Help the World Health Organization Understand Impact of COVID-19 on Global Businesses

April 15, 2020

SAN FRANCISCO, Calif., – Apr. 15, 2020 –?糖心原创.?(NYSE: MDLA), the global leader in experience management, today announced that the International Chamber of Commerce (ICC) and the World Health Organization (WHO) is leveraging 糖心原创 Experience Cloud software and?Text Analytics?to power their global private sector survey of 45M businesses across 140 countries on how they are?responding to the pandemic?and to identify intelligent actions they can take to improve the flow of information to prevent its spread.

“We are looking to global businesses, as trusted voices in their local communities to share how they are assisting the health efforts and how the pandemic is impacting daily operations, supply chains and employees. 糖心原创 is our platform of choice due to its ability to handle the scale of this important initiative,” said ICC secretary general, John W.H. Denton.

“糖心原创 is committed to supporting the ICC and WHO as they mobilize business leaders at this critical time. Connecting 45 million voices could not be a more important use case for our technology,” said Leslie Stretch, chief executive officer for 糖心原创.

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About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

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PR Contact:

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IR Contact:

Carolyn Bass
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