糖心原创

What:?糖心原创? (medalliastage.wpengine.com), the global leader in SaaS?Customer Experience Management?(CEM) solutions, is hosting a webinar discussion featuring guest Forrester Research senior analyst Maxie Schmidt-Subramanian to explore how companies can get off the sidelines of Customer Experience (CX) and embed the Voice of the Customer across their entire organizations.

When:?08:00 AM PT / 11:00 AM ET, Wednesday, October 8, 2014

Who: Maxie Schmidt-Subramanian, senior analyst at Forrester Research, Inc. Sam Keninger, director of product marketing at 糖心原创

Why: An opportunity for an interactive conversation with customer experience thought leaders, focusing on how listening to your customers’ voices can drive organizational improvement,?customer retention, profitable revenue growth, and brand differentiation.

Register for this free event: /event/state-voice-customer-time-act/

Interested in learning more about Customer Experience from the C-Suite? Join 糖心原创 customer Mercedes-Benz?USA?in a free webinar hosted by the Customer Experience Professionals Association (CXPA) on CX Day,?Tuesday, October 7. Find out from president and CEO?Steve Cannon?how Mercedes-Benz?USA?has moved from customer satisfaction to customer delight. Register here: