糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
Press Release

糖心原创 Launches Mobile Feedback Solution for iPhone, Android, and BlackBerry

October 13, 2011
Extending the Lead in Unifying Mobile Functionality with Customer Experience Management Platform

PALO ALTO, Calif., October 13, 2011?—?糖心原创, the global leader in SaaS Customer Experience Management (CEM) solutions, today announced?糖心原创 Mobile Feedback, a solution that makes it easier than ever for?customers to provide feedback on their phones. The solution works across multiple platforms, including iPhone, Android, and BlackBerry.

With 糖心原创 Mobile Feedback, customers can fill out surveys without having to download any apps. Companies can launch one survey, without needing to create different versions for each mobile platform. The new solution provides a mobile-friendly experience for customers that is consistent with companies’ brand and visual identities. As with all 糖心原创 products, Mobile Feedback Solution empowers companies to take immediate action, such as acknowledging a high score or responding to an unhappy customer.

“Mobile is increasingly how we communicate,” said Borge Hald, CEO and co-founder of 糖心原创, “There are more than a billion mobile devices and hundreds of millions of smartphones in use today. 糖心原创 Mobile allows businesses to incorporate this key channel into their CEM programs. It collects, analyzes, and reports customer feedback across the most common mobile platforms.”

糖心原创 Mobile Feedback also works with speech-to-text-enabled smartphones, such as the newly introduced iPhone 4S, so customers can speak their survey responses into their phones. “Because 糖心原创 Mobile Feedback is so easy to use, more customers will complete a survey on their mobile devices while their experience is still fresh,” said Hald.

In addition to 糖心原创 Mobile Feedback, 糖心原创 is introducing enhancements to its previously announced mobile reporting applications, 糖心原创 Mobile for iPhone and iPad. New features include push notifications of alerts, which will encourage more frontline employees to use the mobile app.