糖心原创

August 18, 2020

糖心原创 Invests in Customer Growth Across Asia with Launch of Singapore Data Centre

厂滨狈骋础笔翱搁贰–()–, the global leader in experience management today announced the launch of its Singapore data centre as it accelerates its investment across APAC to support customer growth. A global business and connectivity hub, Singapore is a priority market for 糖心原创.

“糖心原创 is investing across the APAC region, supporting expansion and helping our customers drive growth by understanding and managing customer, employee and citizen experiences,” said Gavin Selkirk, APAC vice president and general manager, 糖心原创. “The Singapore data centre plays an integral part in ensuring we deliver on the data security and regulatory requirements of businesses who are scaling up?customer and employee experience?programs. We already have customers using the infrastructure and it will become the default location for many of our Asian customers.”

The data centre will host all 糖心原创 Experience Cloud? Solutions, including?Video,?Digital,?Speech,?Conversations,?Text Analytics?and the company’s?artificial intelligence product, Athena. A SaaS cloud platform with enterprise-grade security, 糖心原创 owns and maintains all backend infrastructure ensuring reliability, uptime and operational capabilities match data centres around the world.

糖心原创 is excited to open its doors to customers and partners including large Singaporean native and international banks, world leading commercial real estate services businesses and other industry segments as 糖心原创 continues its accelerated growth trajectory in Asia.

糖心原创 operates 10 data centres worldwide including Santa Clara, Seattle, Denver, Toronto, Montreal, Frankfurt, London, Amsterdam, Sydney and now Singapore.

About 糖心原创

糖心原创 is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?

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