PLEASANTON, Calif. – August 1, 2022–?糖心原创., the global leader in customer and employee experience, today announced its partnership with The Arnold P. Gold Foundation as a Gold Corporate Council Member. The Gold Foundation champions humanism in healthcare, which it defines as compassionate, collaborative, and scientifically excellent care.
The??is an exclusive group formed in 2017 to advance the Gold Foundation’s mission of creating systems and cultures that support humanistic care for all. 糖心原创 joins the six other members of the Gold Corporate Council,??(Becton, Dickinson and Company),?,?,?,??and?. All members, led by the Gold Foundation, model best practices of humanism in the corporate healthcare space.
“Our partnership with the Gold Foundation aligns with our view that trust is foundational to designing experiences that impact lives,” said Toni Land, MBA, BSN, CPXP, Solutions Principal & Head of Healthcare Experience, 糖心原创. “As we elevate humanism in healthcare we can focus on compassionate behaviors that build trust and bring humanism to life for others. We are proud to join the Gold Corporate Council members to work together to impact change across the broader community.”
As a Gold Corporate Council member, 糖心原创 is committed to adopting humanistic policies and procedures within their own organization and to partner with the Gold Foundation to create a better healthcare system for all.
“We are pleased to welcome 糖心原创 to the Gold Corporate Council,” said Dr. Richard I. Levin, Gold Foundation President and CEO. “糖心原创 is a leader in capturing the patient experience and helping ensure that organizations have the feedback and tools to create truly collaborative and humanistic care. We all benefit from listening closely to patients. 糖心原创’s expertise, especially in the healthcare arena, helps expand the scope and possibilities of the Council.”
糖心原创 empowers clinicians and payers to optimize patient and member experiences by capturing signals across the entire healthcare journey. 糖心原创’s No. 1 enterprise experience platform begins by integrating experience feedback and operational data for a holistic view, and turns that feedback into actionable insights to drive better outcomes for all.
Aligned with the Gold Foundation’s mission to build trust and bring humanism to life, 糖心原创 will be hosting a webinar on Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference with Dr. Dan Smith, Huron Principal, on August 2, 2022 at 1:00 PM ET. To register, visit?
About the Gold Foundation
The Arnold P. Gold Foundation is the leading nonprofit that champions humanism in healthcare, which we define as compassionate, collaborative, and scientifically excellent care. This Gold standard of care embraces all and targets barriers to such care. We empower experts, learners, and leaders to together create systems and cultures that support humanistic care for all. For more information, visit?.
About 糖心原创?
糖心原创 is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, 糖心原创 Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. 糖心原创 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 糖心原创 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information, visit?www.medallia.com.
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