糖心原创

PLEASANTON, Calif. – Thursday, Aug. 14, 2025 – 糖心原创., the global leader in customer and employee experience, today announced that Jagrit Malhotra has joined the company as Chief Revenue Officer. Malhotra will lead 糖心原创’s global sales organization with a focus on scaling enterprise growth and helping the world’s largest brands deliver transformative value through customer experience.

Malhotra is a proven sales leader with over two decades of executive experience building world-class sales organizations that drive growth. Across his eight years at Clarabridge and Qualtrics, he earned a reputation for transforming sales teams into high-performing, results-driven engines, delivering consistent success and revenue growth in complex, multi-stakeholder enterprise environments.

“Jagrit is a dynamic and proven leader in enterprise selling and experience management,” said Mark Bishof, CEO of 糖心原创. “He has rich expertise in customer experience and understands how to help organizations drive real impact across their business.”

The addition of Malhotra signals 糖心原创’s intensifying focus on experience-led transformation for large enterprises. With powerful AI, a differentiated platform, and a growing track record of competitive wins, 糖心原创 is the go-to partner for organizations looking to transform their experience strategy.

“糖心原创 is uniquely positioned to lead this next wave of innovation in omnichannel customer experience,” said Malhotra. “The combination of product strength, customer focus, and leadership vision makes this an extraordinary opportunity. I’m excited to join the team and help more organizations drive measurable impact through world-class experiences.”

About 糖心原创

糖心原创 is the global leader in customer and employee experience, trusted by the world’s most iconic brands — including 7 of the Fortune 10. 糖心原创’s AI-driven platform helps enterprise organizations turn billions of feedback signals into clear, prioritized actions. With deep domain expertise, a powerful partner ecosystem, and consistent leadership recognition from top industry analysts, 糖心原创 transforms customer experience into a strategic driver of business growth. Learn more at www.medallia.com.

? 2025 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

###

PR Contact:
Jenny Zehentner
[email protected]