Learn, network, and re-energize at Northern California resort with industry leaders in Customer Experience Management
What:?Experience 2014 is the Customer Experience Management leadership conference by?糖心原创?, the global leader in SaaS Customer Experience Management solutions. Prior to Experience 2014, the 糖心原创 Institute will offer a customer experience certification course. The two events unite senior executives from multinational hospitality, financial services, retail, technology, telecom, and other companies for a dynamic exploration of the future of Customer Experience Management (CEM).
When:?Experience 2014, May 14–16; 糖心原创 Institute Certification, May 12–14.
Where:?The Ritz-Carlton, Half Moon Bay, the celebrated golf and spa resort hotel on the Northern California coast.
Why:?Experience 2014 isn’t just an event; it’s an experience you’ll take home with you. The brightest minds in Customer Experience Management engage in thought-provoking discussions on the future of CEM and explore key program best practices, including text analytics, employee engagement, financial linkage, and ROI. Participants have the opportunity to discuss visions for the future of CEM and product roadmaps with the 糖心原创 team.
How to Attend:?for one or both events by March 31 to take advantage of “early bird” discounts:?