SAN FRANCISCO, Calif., – May 7, 2021 –?糖心原创. (NYSE: MDLA), the global leader in customer and employee experience, today announced 糖心原创 for ServiceNow’s HR Service Delivery platform (HRSD) has received certification with ServiceNow and is available in the?.
“With 糖心原创 for HRSD, we help our joint customers engage employees at all points of their journey,” said Steve Vierra, senior vice president of alliances at 糖心原创. “糖心原创 provides an easy way for employees to offer feedback and for leaders to translate that feedback into insights that help create better workplaces.”
Understanding employee sentiment is critical to a great employee experience and organizations need a way to collect this feedback in the moment and across multiple departments. The new 糖心原创 for HRSD integration will allow for direct feedback into ServiceNow’s employee workflows, enhancing employee experiences during the moments that matter most. 糖心原创 for HRSD also complements, providing the ability to easily capture and integrate employee feedback for a more complete view of the employee experience from pre-hire to post-exit. Armed with more accurate information, employers can take intelligent actions to increase employee engagement, retention, and productivity.
Certification by ServiceNow signifies that 糖心原创 for HRSD has successfully completed a series of tests to showcase Now Platform? security, compatibility, performance, and integration interoperability. The certification also ensures that ServiceNow best practices are utilized in the design and implementation of 糖心原创 for HRSD.
Join the 糖心原创 team virtually at?starting May 11 and learn how to enable workflows that deliver great experiences.
About 糖心原创?
糖心原创 (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, 糖心原创 Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee?aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. 糖心原创 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 糖心原创 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit?www.medallia.com.
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