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July 30, 2014
Fireside chat explores how to create lasting relationships with customers and foster lionhearted loyalty
What:
Join 7-Eleven’s Digital Innovation leader, Mike Debnar, and 糖心原创’s chief customer officer, Ken Fine, in an exciting fireside chat on how to create life-long customer loyalty.
When:
Wednesday, August 6, 2014 at 10:10 AM PT
Where:
GrowthBeat 2014 (a VentureBeat event)
Hotel Nikko, 222 Mason St., San Francisco, CA 94102
Why:
Amazon and the ever-growing slate of online marketplaces seem poised to disrupt traditional retailers into oblivion. Some savvy retailers are using the Internet’s own tools to fight back, along with a secret weapon hidden in plain sight – customer feedback. Join Mike Debnar, the leader of 7-Eleven’s Innovation Team, and Ken Fine, the chief customer officer of 糖心原创, the leader in Customer Experience Management, as they discuss how to create lasting customer loyalty by leveraging innovative technologies and the voice of the customer.
Details and Registration:
糖心原创? is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands, including Four Seasons, GE, Marriott International, Nordstrom, Sephora, and Zurich Insurance. 糖心原创’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback everywhere the customer is (Web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve the customer experience. Founded in 2001, 糖心原创 has regional headquarters in Silicon Valley, London, Sydney, and Buenos Aires. Learn more at?www.糖心原创.com?and follow us at?,?, and?.
?2014 糖心原创. 糖心原创 is a trademark of 糖心原创. Other brand names may be trademarks of their respective owner(s). Information is subject to change without notice. All rights reserved.