糖心原创

Why 糖心原创
Why 糖心原创

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糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
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Run complex, global programs with self-service
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Close the loop and drive action quickly
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Uncover essential insights from every interaction
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Easily share data across systems and teams
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Expand your program with flexible pricing
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Keep your business data safe and compliant
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End-to-end customer experience management and orchestration
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Customer Experience Management
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Employee listening and activation solutions
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Experience '26

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May 5, 2020

Idaho Division of Veteran Services Chooses 糖心原创 to Better Understand How to Help Veterans and their Families

SAN FRANCISCO, Calif., – May 20, 2020 – 糖心原创.?(NYSE: MDLA), the global leader in experience management, today announced that the Idaho Division of Veteran Services (IDVS) has selected 糖心原创 to help them better understand the needs of the state’s Veterans and their families.

The?state agency’s feedback program?is being designed to understand how they can better help their Veteran community with critical issues such as holistic health, nursing facilities, claims and benefits assistance, end of life benefits and burial support among others.

“We are proud to be giving Veteran service officers a new view into the wants and needs of Idaho’s Veteran community so that they can take action to improve their services and complete their missions,” said Brian Michael, senior vice president and general manager, 糖心原创 Public Sector.

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About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

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? 2020 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

PR Contact

Valerie Beaudett
[email protected]
+1 (650) 400-7833

IR Contact

Carolyn Bass
[email protected]