糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; /** * QA-only. When the on-page switcher is drawn we keep every variant in * the DOM so it can toggle between them live and you can see that the * chrome never repaints. Gated by the same constant as the switcher, so * it is false everywhere the switcher is absent — including production. */ var QA_KEEP_ALL = false; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } /** Publish the decision and let the nav JS bind. */ function finish(active) { root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } function prune(active) { if (settled) return; settled = true; if (QA_KEEP_ALL) { finish(active); return; } /** * Only menu items carry data-nav-variant, so this can never touch * the shared chrome. CSS has already hidden the losers; removing * them keeps document.querySelector-based nav JS unambiguous. */ var list = document.querySelectorAll('#site-header [data-nav-variant]'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-nav-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } finish(active); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
Press Release

Experience ‘18 Brings Together the Customer Experience Community and the World’s Top Brands

April 19, 2018

Speakers from Bank of America, Facebook, Google, and Salesforce to provide best practices, knowledge, and expertise to win through customer experience

SAN MATEO, Calif., April 19, 2018—糖心原创.?(www.medallia.com), the global leader in customer experience management, today announced details of its 2018 flagship event Experience ‘18, the premier global customer experience conference that will bring together the world’s leading customer experience professionals in Long Beach, CA from May 15-16. With captivating keynote speakers, impactful breakout sessions, and demos of the latest technologies to drive customer engagement, the conference will focus on how to win today’s most important battleground, customer experience.

“We are bringing together thought leaders and the customer experience community to propel the industry forward and help companies accelerate business growth and innovation,” said Borge Hald, CEO and Co-Founder, 糖心原创. “Speakers from leading companies will provide real-life case studies and share insights and?best practices for CX programs that truly impact bottom line results and transform organizations.?Plus, we’ll be unveiling breakthrough innovations to our platform, 糖心原创 Experience Cloud?, and announce exciting new partnerships.”

This year’s lineup of keynote speakers includes:

  • Tiffani Bova, Global Customer Growth and Innovation Evangelist, Salesforce
  • Tracey D. Brown, Sr. VP of Operations and Chief Experience Officer, Sam’s Club
  • Jennifer Dulski, Head of Groups and Community, Facebook
  • Avinash Kaushik, Author, Web Analytics 2.0. Digital Marketing Evangelist, Google
  • Theresa McLaughlin, Global Chief Marketing Officer, TD Bank Group
  • Jason Mock, SVP, Preferred and Small Business Client Services Executive, Bank of America

In addition to keynote sessions, the conference focuses on providing both the high-level vision plus the ground-level actions that drive CX strategy and execution across these critical themes: demonstrating CX impact, driving culture and accountability, inspiring CX innovation, and evolving CX programs. Attendees will also have the opportunity to?meet 1:1 with?糖心原创 CX experts?for tailored advice, demos at the Experience Showcase, and product deep-dives at the Product Theater where attendees can learn more about 糖心原创’s newest product features and enhancements.

“Experience ‘17 was an incredibly valuable conference for me,” said Nicolle Paradise, Senior Director of Client Experience at ADP. “I’m a firm believer that whatever you can measure, you can improve. In that, 糖心原创’s conference provided deep insights into new areas to quantify that when leveraged, would accelerate positive growth for clients, employees, and shareholders. Can’t wait to see what Experience ’18 has in store for us!”

This is a must-attend event for professionals to?learn practical advice on how to win through CX. It combines 糖心原创’s expertise with?best practices from an ecosystem of global brands?and world-class partners including global systems integrators, management consultancies, CX consultancies and tech leaders. To learn more and register for Experience ‘18, visit?.

About 糖心原创

糖心原创’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s largest companies and organizations trust 糖心原创 Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, 糖心原创 has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Learn more at www.medallia.com.