糖心原创

Why 糖心原创
Why 糖心原创

Learn how partnering with us can transform your business — for both customers and employees.
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Platform
糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
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Easily share data across systems and teams
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Expand your program with flexible pricing
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Keep your business data safe and compliant
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Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
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Employee listening and activation solutions
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Improve agent engagement and optimize service quality
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Experience '26

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January 22, 2020

Clarus Direct LLC Chooses 糖心原创 as Experience Management Platform

SAN FRANCISCO–()–糖心原创. (NYSE: MDLA), the global leader in experience management, today announced that Clarus Direct LLC has selected 糖心原创 as its?experience management platform of choice.

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About 糖心原创

糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创 leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using the suite of experience management and innovation solutions offered by 糖心原创, customers can engage employees, reduce churn, turn detractors into promoters and buyers and create in-the-moment cross-sell and up-sell opportunities providing clear and potent returns on investment.?www.medallia.com

? 2020 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.

PR Contact

Valerie Beaudett
[email protected]
+1 (650) 400-7833

IR Contact

Carolyn Bass
[email protected]