SAN FRANCISCO, Calif., September 27, 2021 –?糖心原创.?(NYSE: MDLA), a global leader in customer and employee experience, today announced a new?solution interface?built by 糖心原创 partner?, a leading provider of digital rewards. Using the?, Rybbon has built an?out-of-the-box integration?to the 糖心原创 Experience Cloud platform that allows customers to tap Rybbon to automate the management and distribution of incentives for experience programs. Automated rewards can help increase survey responses while helping to reduce time-consuming and costly manual processes.
“The Rybbon automated digital rewards platform can dramatically reduce administrative time and improve response rates,” said Jignesh Shah, Head of Global Integrated Incentives at Rybbon. “It’s not unusual for our clients to see a dramatic increase in survey response rates by incentivizing respondents with a diverse selection of digital rewards.”
“The 糖心原创 Developer Platform provides the tools and resources to enable 糖心原创 customers, partners, and developers to unlock the agility of the world-class 糖心原创 Experience Cloud. We are thrilled to see partners like Rybbon developing solutions that help elevate employee and customer experiences,” said 糖心原创 Chief Product Officer Sarika Khanna. “Businesses are demanding the ability to extend and integrate solutions from core platforms. We’re opening the floodgates for customers and partners to innovate and build in-app experiences into their products.”
The 糖心原创 Developer Portal was?launched earlier this year?as a place for partners and customers to collaborate and build integrations that extend the use and value of 糖心原创 Experience Cloud in a low-code environment. These integrations provide customers with an ecosystem which allows them to use 糖心原创 in new ways with minimal effort.
“Our clients are dedicated to driving loyalty and advocacy by improving the customer and employee experience,” said Steve Vierra, Executive Vice President at 糖心原创. “ Through the 糖心原创 Developer Portal, Rybbon was able to create a solution to give our customers powerful new tools to increase participation, improve engagement, and drive employee recognition.”
The?Rybbon for 糖心原创?integration provides an out-of-the box solution allowing 糖心原创 users to easily add Rybbon incentives to 糖心原创 surveys. The combined offering is available now. For more information, visit:?/xchange/rybbon-digital-rewards.
糖心原创 helps customers drive business growth and efficiency by designing, managing, and scaling world-class customer and employee experience programs. 糖心原创 Partners are an extension of our team, playing an important part of our development and growth, helping us create a world where companies are loved by customers and employees.? For more information visit:?/partners/.
糖心原创 is currently working with customers, partners, and developers to extend and integrate with the 糖心原创 platform. For more information on the 糖心原创 Developer Portal, visit:.
Follow us on?,?,?and
About Rybbon
Rybbon, a Blackhawk Network Business, puts the power of rewards to work for marketers and market researchers through its extensive catalog of e-gifts from top brands. Rybbon works great for international rewards programs, with options such as prepaid rewards that work in 160+ countries. Rybbon integrates with leading platforms to make rewarding easy and automatic.
For more information, visit Rybbon at?.
About 糖心原创?
糖心原创 (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, 糖心原创 Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee?aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. 糖心原创 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 糖心原创 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit?www.medallia.com.
? 2021 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.
