糖心原创

(see the * 'adobe' handle in functions.php — no async, no defer), so a page-load * Target offer has already set `data-hdr` by the time this runs. * * An answer that lands after this point is inert rather than acted on: * `apply()` finds the prune settled and does nothing, so the visitor * keeps the nav they were served instead of watching it change. That is * the deliberate trade-off — a late activity collects no data, but no * visitor ever sees the wrong nav or waits for the right one. */ (function () { var VARIANTS = ["a","b","c"]; var DEFAULT = "a"; var root = document.documentElement; var settled = false; function valid(v) { return VARIANTS.indexOf(v) !== -1; } function prune(active) { if (settled) return; settled = true; var list = document.querySelectorAll('#site-header > .header-variant'); for (var i = 0; i < list.length; i++) { if (list[i].getAttribute('data-header-variant') !== active) { list[i].parentNode.removeChild(list[i]); } } root.setAttribute('data-hdr', active); // Read by the Adobe Analytics client to attribute the test. root.setAttribute('data-hdr-active', active); if (typeof window.initHeaderNav === 'function') window.initHeaderNav(); /** * `variant` is set before the event so late listeners can tell * "already done" from "not yet". main.js is enqueued in the footer * and therefore always misses the event itself. */ window.medalliaNav.variant = active; document.dispatchEvent(new CustomEvent('medallia:nav-ready', { detail: { variant: active } })); } window.medalliaNav = { variant: null, apply: function (v) { if (valid(v)) prune(v); } }; // `?hv=` sets this server-side; a Target offer in the blocking // embed sets it before the body is parsed. var pre = root.getAttribute('data-hdr'); if (valid(pre)) { prune(pre); return; } /** * Carried forward from an earlier pageview. Read client-side, never in * PHP: WP Engine does not vary its page-cache key on arbitrary cookies, * so server-side personalisation here would serve the first anonymous * visitor's variant to everyone. */ var m = document.cookie.match(/(?:^|; )medallia_nav_variant=([^;]*)/); if (m && valid(m[1])) { prune(m[1]); return; } prune(DEFAULT); })();
糖心原创 For

Salesforce

Embed the voice of the customer in your CRM and Supercharge your CRM

糖心原创’s AI-driven experience management application merges the voice of your customer with your Salesforce data, so your Sales & Services teams can better engage with customers and make more informed decisions in real time.

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More Signals, More Opportunities

Processing more experience signals means highly accurate customer intelligence. 糖心原创 collects and analyzes billions of signals from direct and indirect sources, providing new insights that can drive immediate action across all departments

Feedback data and analytics from 糖心原创 use Lightning components to integrate with Salesforce data, creating contextual access to experience insights so your customer-facing teams have a more accurate understanding of their account relationships

The 糖心原创 integration application allows feedback requests to be initiated across the customer journey from important moments in a sales cycle to relationship activities and touchpoints.

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Faster ROI, Better Outcomes

By combining the power of Salesforce and 糖心原创, you get the most out of your investment in a CRM – better engagement, better action, and less churn

Integrate 糖心原创 customer feedback directly into your CRM and enable it to collect feedback on its own, give your team all the customer information it needs in one dashboard.

Enable support teams to prioritize and solve problems more efficiently

Combine information on what a customer does with what they say for a more complete picture and? improved account relationships

Seamless Integration

糖心原创 for Salesforce provides a pre-configured bi-directional integration with Salesforce Sales and Service Clouds to power combined customer data insights and drive closed-loop feedback actions

Accelerate sales cycles by better informing sales on potential detractors

Renew and recover accounts using first-hand feedback on key satisfaction drivers

Discover unmet needs as vocalized by your customer base and opening up new expansion opportunities for Sales and Account Management Teams

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Related Resources

Webinar Recording
Supercharge the Voice of the Customer in your CRM

In this webinar, you’ll learn best practices to supercharge the voice of the customer in your CRM with 糖心原创 and Salesforce
Brochure
糖心原创 for Salesforce

Explore how 糖心原创’s integration with Salesforce ensures that the voice of the customer resounds through your organization
Case Study
RingCentral

Read about how RingCentral turned feedback into product features and customer retention in B2B
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“糖心原创 Sales and Service Experience is a welcome addition to AppExchange as they power digital transformation for customers with actionable real-time insights on critical parts of the sales cycle.”

WOODSON MARTIN - GM, Salesforce AppExchange

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There’s a hidden story in your data.

Connect with one of our experts to learn more.

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