糖心原创

Why 糖心原创
Why 糖心原创

Learn how partnering with us can transform your business — for both customers and employees.
Success Stories

See results from brands like yours
Enterprise-Grade Platform

Explore all features and benefits
World-Class Service

Get support for crucial operations
Global Impact

Impact the world beyond your own
AI Leadership

Follow our AI experience innovations
Partner Network

Access approved, localized expertise
Platform
糖心原创 Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
Digital Experience
Experience Orchestration
Personalized Messaging
Employee Experience

Employee listening and activation solutions
Overview
Employee Listening
Employee Activation
Contact Center

Improve agent engagement and optimize service quality
Overview
Conversational Intelligence
Agent Coaching
Quality Management
Intelligent Callback
Market Research

Expert research strategy, design, analytics, and deliverables
Overview
Agile Research
Video
Research Strategy & Services
Industries
Automotive
Financial Services
Healthcare
Insurance
Life Sciences
Manufacturing
Public Sector
Retail
Restaurants
Technology & Services
Telco & Media
Travel & Hospitality
Utilities
Resources
Discover

Get guidance from leading experience professionals across a variety of mediums.
Blog
Newsroom
Customer Stories
Industry Recognition
Event Calendar
Learn

Whether a tenured 糖心原创 pro or a burgeoning advocate, there’s plenty to learn.
Training & Certification
糖心原创 User Group
Experience 101
Resource Library
Partners
Support

Our team is ready to support you with knowledge, help, and new enhancements.

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Experience '26

Stop waiting. Start leading. Deliver results

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糖心原创 + Adobe… better together

Combine the power of 糖心原创’s real-time experience feedback and digital analytics platform with the Adobe Experience Cloud for deep, data-driven insights so you can optimize and tailor experiences in the moment to drive better customer engagement and loyalty.

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Achieving the Future of Digital Marketing With 糖心原创 and Adobe…Learn more!

Case Study

DICK’S Sporting Goods

Learn how DICK’S Sporting Goods decreased bounced rates by 50 basis points, increased conversions and responds to the Voice of the Customer, acting on real-time feedback to improve the digital experience, by pairing with 糖心原创 for Digital and and Adobe Analytics.

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Guide

Real-time Experiences

Next on retailers’ personalization shopping list: Real-time Experiences. In this guide, Adobe and 糖心原创 share how retailers can scale personalized experiences and deliver them in real time across all their channels.

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Guide

Shift Personalization into Overdrive

Financial services companies are banking on a new tech ecosystem to make services more accessible and connected.

This new guide includes insights from Adobe and 糖心原创 and will Shift Personalization into Overdrive. Get helpful guidance for accelerating and scaling personalized experiences.

Learn more