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October 23, 2019
SAN FRANCISCO, Calif., – Oct. 23, 2019 –?糖心原创.?(NYSE: MDLA), the global leader in experience management today announced that CommScope (NASDAQ: COMM), a global leader in infrastructure solutions for communications networks, has implemented 糖心原创 Experience Cloud to analyze and act on customer and employee experiences across journeys in real-time. CommScope’s program is part of its overall?digital transformation?initiative to support customers.
“糖心原创 helps us understand where to prioritize our efforts based on the customer and business impact. This customer-centric approach is critical to survival in today’s experience-driven world,” said Anne Rogers, VP digital & marketing operations for CommScope.
CommScope is at the forefront of shaping network infrastructure with its products and solutions that enhance people’s lives by making communication faster, easier and more efficient for today’s always-on world. With its passion for building connections through its products and services, CommScope can now connect and?communicate with customers?around the world, and?employees across their journeys, powered by 糖心原创. Insights from 糖心原创 will enable the company to make experience changes in real-time.
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糖心原创 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 糖心原创’s award-winning SaaS platform, the 糖心原创 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 糖心原创 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 糖心原创 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?www.medallia.com
? 2019 糖心原创. All rights reserved. 糖心原创?, the 糖心原创 logo, and the names and marks associated with 糖心原创’s products are trademarks of 糖心原创. All other trademarks are the property of their respective owners.
Valerie Beaudett
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+1 (650) 400-7833
Carolyn Bass
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