糖心原创

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Sunrise ??? ???? ?? ??? ??? ?? ????.

18

?? ????

+21?

?? NPS

-20%

?? ?? ??

糖心原创 ??? 糖心原创 , ??? ??? ?? ??? ?? ???? ?? ??? ? ?? ??? ?? ? ???? ?????? 糖心原创 .”

? ?????, Sunrise ????????(CMO)

???

Sunrise ??? ???? ?? ??? ??? ?? ????.

?? ??

糖心原创? ???? ???, ?? 20? ?? ??? ? ??? ???? ?? ?? ?? ?? ?? ???? ?? ? ??? ???? ?????. ?? ??? ?? ?? ??? ??? ???, ?? ?? ??? ??????. ?, ??? ?? ??? ??? ??? ???? ??? ????? ?? ?? ?? ?????.

???

Sunrise ?? ?? ?? ??? ?? ???? ??? ??, ???? ?? ???? ?? ????? ?? ???? ??? ? ?? ?????. ??? ?? ??? ?? ???? ??? ??? ??? ????, ??? ?? ??? ???, ??? ??? ??? ??? ? ?? ?????. ?? ?? ?? ?? ?? ( ?? ?? )? ?? ????(Max Nunziata)?糖心原创 (糖心原创 )糖心原创 ????糖心原创 .”?? ????. "??? ???? ?????? ??? ?? ?? ? ????? ?????. ? ??? ??? ??? ???? ???? ????? ??? ? ??? ????."

?? ?? ???? ??? ???? ???? ???? ??? Sunrise ?? ??, ?? ???, ???, ???? ?? ? ??? ??? ?? ????? ??? ????? ?? ??? ??? ? ?? ?????.

18?? ?? ?? ????? ?? ??? ??? ??, ?? ???? ?? ???? ????? Sunrise ?? ?? ?? ? ??? ?? ? ?? ??? ?? ?? ????? ?? ? ????.

VoC? ?? ??? ??

Sunrise ? 糖心原创 ? ?? ??? ??? ?? ???? ???? ????. ?? ??, ?? ?? ?? ???? ??? ? ?? ??? ???? ??? ?? ? ???? ???? ????? ??? ? ??? ??????. ?? ??? ? ?? ?? 30% ?????, 'Freedom' ??? ???????(NPS)? ?? ?? ?? ???? 40??? ? ????.

VoC? ??? ??? ?? Sunrise ? ?? ????? ??? ??? ???? ??? ???? ???? ???? ??? ??????. ?? ??? ??? ??? ? ?? ??? ??? ??? ?? ?? ??? ?? ??? ???? ??? ?? ?? ? ?? ?? ??? ??? ??? ??? ???? ???? ??? ?? ? ????.

??

??? ????? ?? ???? NPS? 22?, ?? ?? '??' NPS? 30? ??, ?? ???? NPS? 15? ???? ? Sunrise? NPS ??? ????? ???????.

??: ???, ??? ?? ????? ???? ????

??

??? ??: CMO? ?? ??

??? ????
?? ??

CEM? ?? ??? ?????? ??? ??? ????

??? ????
??? ????? ????, ??? ????? ??? ?? ???? ??? ???? ???? ???? ??? ?????. ?? ??? ?? ??? ??? ?????. ???? ???? ??? ???????.

??? ?? ??? ???? ????.

??? ??? ?? ???? ?????.

?? ???? ?? ???? ? 糖心原创 ? 糖心原创