糖心原创

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糖心原创 ?? ??? ????? ?? ??? A/B ???? ???? Ask Now

2015? 10? 12?

?? ??? CEM ??? ?? ??? ???? ????? ??? ? ????.

10? 22? Forrester CXSF 2015?? ????? ?? ??

?????? ???? — 2015? 10? 12? —?? ?? ?? CEM) ????? ??? ?? ???糖心原创(糖心原创)糖心原创 ??, 糖心原创 ?? ????? ???? ??? ??? ????, ?? ???? ?? ???? ???? ????, ?? ???? ???? ??? ??? ??? ?? ??? ? ?? ??? ?? ??? ???糖心原创 ??(糖心原创 Now)’? ????? ????. ?? 3??? 30? ??? ??? ???? ???? ?? ???? ?? ? ?? ??? SaaS ???, ??? ?? ???? ???? ??? ????? ? ??? ??? ? ?? ????? ?? ???? ??? ??? ?????.

"???? ???? ???? ? ?? ???? ???? ?? ??? ? ?? ??? ?? ?? ???? ??? ????? ??? ? ?? ????." 糖心原创 ? ?? ?? ??? ? ??(Ken Fine)? ????. "??? ???? ??? ?? ?? ??? A/B ???? ??? ???? ??? ??? ??? ????. 糖心原创 '?? ??'? ?? ???? ?? ???? ???? ?? ????? ??? ? ????."

??? ?? ? ??? ??? ?? ???? ???? ???? ??? ???? ?? ???? ?? ???? ???? ?? ??? ?????. 糖心原创 ? CEM ???? ???? ???? ??? ??? ??? ??? ??? ????? ???? ? ? ????. ??? ?? ??? ?? ???? ? ?? ???? ? ??? ?? ??? ??? ??? ? ??? ??? ????.

糖心原创 ?? ???? ?? ?? ??? ??? ??? ??? ?糖心原创 . ??? ?? ??? ??? ??? ?? ???? ??? ??? ? ??? ? ? ????.”?? ??? ??(Regis Salons)??? ??? ??? ?? ??? ???? ??(Meredith Jurek)? ?????. 糖心原创 ???? ??? ??? ??? ??? ? ??? ???, ??? ?? ?? ???? ?? ? ?? ??? ???? ? ??? ??? ?? ????.”

糖心原创 Now? ?? ?? ?? ????? ???? ??? ?? ???? ?????? ?? ??? ???? ??? ? ?? ??? ?????. ??? ?? ????? ??? ???? ???? ?? ?? ??? ?????, ??? ??? ??? ????? ??? ? ??? ????.

糖心原创 ??( 糖心原创 ia Ask Now)? ?? ???? ?? ??? ????? ???? ?? ??? ??? ? ? ????, ?? ???? ??? ????? ???? ????? ??? ??? ? ????,”?? ??? ????. 糖心原创 ??? ??? ????? ????? ???? ???? ?? ????? ?????, ???? ? ????? ??? ???? ?? ?? ???? ?? ??? ??? ???? ???.”

糖心原创 Now? ?? ??? ????, 10? 22??? 23??? ?????? ???????? ??? ?? ?? ?? ????(Forrester) ??? 糖心原创 (#400)? ??? ??? ????.

?? ??? 糖心原创? CEM ??? ?? ??? ??????? ??? ?????.

???? CX ??? ?? ???? ???? ??? ?? ??? ????? medallia.com/innovation? ?????.

?? 糖心原创

糖心原创?? ? ?? ?? ?? ???? ???? ???? ?? ?? ?? ?????. 糖心原创SaaS(Software-as-a-Service) ??????? ?? ??? ??? ?? ?? ?(?, ??, ???, ?? ?? ?)?? ?? ???? ????, ?? ????? ???? ?? ????? ?? ???? ?? ??? ???? ?? ???? ?????? ?? ??? ???? ? ????. 2001?? ??? 糖心原创 ?????, ??, ??, ??, ??, ???, ????????? ??? 糖心原创 . ??? ??? 糖心原创 ???? ? ????.

?2015 糖心原创. 糖心原创 ? 糖心原创 ? ?? ?????.