糖心原创

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???? ???: ???? ?????(Fidelity International)? ??? ???? ?? ??

???:
糖心原创
2020?11?19?

Fidelity International? ??? ??? ?? ????? ?? ???? ? ?? ?? ???? ??????.

? 28?? 250? ? ??? ???? ?? ???? ???, ?? ?? ??? ???? ?? ?? ??? ?? ???? ???, ?? ?? ??? ?????. ??? ??? ?? ????? ??? ??? ??? ????? ?? ?? ??? ???? ?? ??? ??????. 糖心原创 ?? ???? ? ????? ????? ???? ??? ???? ??? ????, ??? ???? ????, ?? ??? ??? ??? ??? ??? ???? ??? ????.

?? ??? ??? ?? ??? ?? ????? ????? ?? ?? ???? ???? ? ?? ??? ??? ? ???? ???? ??? ??? ??????.

?? ????? ??? ??? ?? ???? ??? ???(Stella Creasey)? ?? ?? ??? ??? ????? ??? ?? ????? ?? ?? ??? ?? ??? ??? ???? ????? ? ??? ??? ?? ??? ???????:?

?? ????? ????? ??? ??? ?? ????? ????? ????? ? ??? ?? ??? ?????

?? ??? ??? ???? ??? ???? ??? ????. ??? ??? ???? ?? ?? ???? ??? ???? ??? ? ??? ??? ??????. ??? ??? ?? ?? ??? ???? ???? ???? ? ?? ??? ????? ?? ???? ?? ??? ?? ? ?? ??? ??? ???? ??? ?? ?????.

??? ????? ???? ?? ??? ?????

28??? 250? ? ??? ??? ??? Fidelity? ???? ??? ?? 30?? ???? ??? ?? ????? ???? ?????. ?? ???? ??? ?? ?? ????? ??? ?? ??? ??? ?? ?? ??? ????? ??????. ??? ? ? ??? ?? ??? ??? ????? ??? ????? ?? ??? ??? ? ?? ??? ??? ?? ??????.

??? ???? ???? ?? ?? ??? ?????

??? ? ????? ??? ??? ?? ??? ?? 糖心原创 ? ???? ?? ?? ??? ???? ??????. ? ??? ????? ????? ????? ???? ???? ?? ? ????? NPS? ?? ?????. 1,000? ??? ???? ??? ???? ?? ??? ?? ??? ??? ?? ???? ?????, ????, ??? ?? ? ??? ????.

????? ???? ?? ??? ??? ????? ?? ?? ??????

?????. ?? ?? ??? ?? ?? ???? ??? ???? ??, ?? ‘??? ??? ??(??? ??? ????Loop)’ ????? ?? ???? ?? ???? ??? ????? ??? ?????????? ??? ???? ????? ?????. ? ?????? ?? ????? ???? ?? ??? ??, ??? ?? ?? ?? ??? ??? ?? ?? ??? ????? ???? ??? ?????.

???? ??? ??? ???? ???? ? ??? ???? ???? ???. ??? ????? ?? ? ???? ???? ?? ? ?? ??? ?????

?? ?? NPS ???? ?? ?????? ????, ?? ?? ??? ??? ??? ? ???? ??? ? ?? ?????. ?? ?? ???? ??? ?? ???? ???? ?????. ?? ?? ????? ???? 糖心原创??? ?? ???????, ???? ???? ??? ?? ???? ???? ??? ???? ? ???? ??? ? ?? ????, ?? ???? ????? ?????? ?? ?? ?? ??? ?????.?

?? ???? ? ??? ???? ????? ??? ??? ?? ????

? ??? ????? ??? ??? ??? ???? ???? ??, ?? ???? ???? ??? ????, ?? ??? ???, ????? ??? ?? ??? ???? ?? ?, ?? ???, ??? ? ??? ??? ??? ??? ??? ? ????. ??? ???? ?? ???? ?? ???? ????, ???? ? ???? ?? ??? ??? ??? ???? ?? ??, ??? ?? ??? ??? ??? ? ????. ?? ??, ??? ??? ?? ??? ??? ??? ??? ?????. ?? ???? ?? ?? ???? ?? ??? ?? ???? ??? ???? ??? ??? ? ? ????? ?? ???? ?? ? ????.?

?? ??? ?? Fidelity International ?? ??? ???? ???? ??? ?? ???? ??? ??? ?? ??? ?????.

??? ??? ?? ??? ‘CX ?? ???, ??? ?? ??? ??? ????’?? ?? ????. ????? ??? ???? ?? ?? ?? ??? ?????. ?? ???? ‘CX ?? ???’ ??? ????.
?? ??
2026? 8? 11?
CX ?? ???, ??? ??? ?? ??? ??? ????
????? ?? ??? ??? ?? ??? ??? ??. ???? ?? ??? ????? ?? ?? ‘??? ??, ???????(CTO)’?? ??? ?? ??.
?? ??
2026? 8? 4?
??? ???? ?????? AI? ??? ?? ???? ?? ??
?? ?? ??? ??? ?? ??? ??? ??? ?? ?? ???? ??. ??? ????? ?? ?? “???? ???, ???????(CPO), ???? ??”??? ??? ?? ??.
?? ??
2026? 7? 20?
??? ?? ????? ?? ?? ??, AI ????? ???? ??? ?? ???
??? ????? ????, ??? ????? ??? ?? ???? ??? ???? ???? ???? ??? ?????. ?? ??? ?? ??? ??? ?????. ???? ???? ??? ???????.

??? ?? ??? ???? ????.

??? ??? ?? ???? ?????.

?? ???? ?? ???? ? 糖心原创 ? 糖心原创