糖心原创

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?? ??

?? CX ???? ?? ??? ?? 5?? ??

???:
糖心原创
2025? 1? 21?

?? ?? (CX) ????? ??? ?????? ??? ?? ?? ??? ???? ?? ???? ? ??? ?? ???? ??.

?? ???? ??? ?? ?? ?? ?? ?? ?? ?? ???? ??? ????:

  • ? ?? ??? ?? ??? ?? ?? ?? ??
  • ??? ?? ???? ??? ????, ?? ??? ????.
  • ? ?? ???? ? ?? ?? ?? ?? AI? ???? ??? ??? ????.

?? ?? ????? ?? ?? ??? ???? ??? ? ????. ?? ? ???? ??? ?? ?? ?? ?? ?? ??? ??? ?????. ??? ???? ???? ??? ??? ?? ?? ?? ??? ?? ?? ? ?? ? ?? ?? ??? ????.

??? CX ???? ???? ???? ?? ?? ?? ??? ? ?? ??? ?????. ?? ?? ?? ???? ???? ????.

CX ?? ?????? ?? ?? ??

??? ????? - CX ???? ?? ??????! ?? ?? ?? ??? ??? ?? ??? ?? ?? ??? ??? ? ????. ??? ? ?? ?? ??? ?? ??? ??? ????.

??? ??

CX ??? ??? ???? ??? ?? ?? ?? ????? ???. ??? ?? '??? ??? ??' ??? ???? ???? ??? ??? ??? ??? ? ????.

??? ?? ??? ???? ?? ??? ??? ??? ?? ?? ??? ????? ??? ?? ? ??????. ??? ????

  • ??? ??? ????? ??????. ??? ??? ????? ??? ??? ??? ????
  • ??? ?? ??? ??? ????, ? ??? ?? ?? ?? ??? ??? ??? ? ??? ????? ?? ? ???? ??????.
  • ?? ? ??? ??? ???? ??? ????? ??? ????, ??? ???? CX? ?? ??? ? ??? ?????.

??? ????

???? ?? ???? CX ????? ?????. ?? ??? ???? ? ??? ??? ? ?? ??? ?? ? ??? ???:

  • ?? ??? ??? ???? ???? ?? ????? ?? ?? ?????
  • ?? ???? ???? ???? ? ???, ?? ??? ???? ????? ??? ??????
  • ??? ? ??(?? "???") ???? ???? ????? ??????? ??? ?? ????

??? ??? ?? ??? ??? ???? ? ? ????. ??? ??? ?? ???? ?? ??? ??? ????? ?? ??? ??? ?? ???.

?? ???

???? ?? ??? ??? ? ??? ???? ??? ?? ??? ??? ??????. ??? ?? ?? ??? ? ??? ????.

?? ??? ???? ??? ?????? ????? ??? ?? ??? ??? ? ?? ??? ?????. ???? AI? ??? ??? ???. AI? ???? ???? ???? ??? ????, ?????? AI?? ??? ??? ???? ??? ??? ?????? ?????.

??

???? AI? ??? ???? ?? ???? ? ??? ???, ??? ??? ?? ????! ??? ???? ??? ??? ?? ??? ??? ??? ??? ?? ???? ?? ??? ???? ??? ? ????:

  • ???? ???? ?? ??? ?????. ????? ?? ???? ???? ?? ??? ?? ????? ??? ???? ??? ?? ?????.
  • ?? ???? ?? ??? ????? ?? ?? ???? ??? ???? ??? ?????. ??? ??? ????? ?? ?? ? ?? ??? ?????.
  • ?? ??? ?? ??? ???? ??? ???? ?? ?? ??? ?????.

?? ?? ? ???

?? ??? ???? ???? ????? ???? ???? ?? ??? ???? ??? ??? ???? ?????. ?? ???? . ?? ??? ?? ?? ????? ???? ?? ??? ???.

?? ?? ??? ?? ??? CX? ?? ???? ?? ???? ??? ???? ??? ???? ??? ?? ?????.

???? CX ??? ?? ?? ???

???? ??? ??? ????? ??? ?????? ?? ??? ??? ?? ??? ??? ? ??? ??? ????:

  • LinkedIn ????? ??? ???? ???? ??? ??? ??? ??? ?? ??? ? ????. My ? ??? ??? ??? ???? ??????.
  • 糖心原创 ?? ??? ?? ?? ??? ?? ? ?? ?????. ? 糖心原创 ?? CX? AI ? ??? ?? ??? ?? ???? ???? ? ??? ???.
  • CXPA, ?? ??? ??, Women in CX? ?? ??? ??, ??, ??? ??? ? ?? ?? ? ??? ??? ???.
  • ????? ???? ?, ??? ?? ?, ???? ? ? ???? ???? ?? ? ?? ?? ?????.

??? ??? ???? ????? ?? ?? ??? ???. ??? ???? ???? ????? ?? ???? ?? ?? ?? ? ??? ??? ??? ?? ?? ??? ????. ???? ?? ? ????!


2025? 3? 24??? 25??? ?? ???? ???????? ??? ?? ??? ??? CX ????? ??? ?? ??? ??? 糖心原创 Experience '25? ???? ???? ?????.

??? ??? ?? ??? ‘CX ?? ???, ??? ?? ??? ??? ????’?? ?? ????. ????? ??? ???? ?? ?? ?? ??? ?????. ?? ???? ‘CX ?? ???’ ??? ????.
?? ??
2026? 8? 11?
CX ?? ???, ??? ??? ?? ??? ??? ????
????? ?? ??? ??? ?? ??? ??? ??. ???? ?? ??? ????? ?? ?? ‘??? ??, ???????(CTO)’?? ??? ?? ??.
?? ??
2026? 8? 4?
??? ???? ?????? AI? ??? ?? ???? ?? ??
?? ?? ??? ??? ?? ??? ??? ??? ?? ?? ???? ??. ??? ????? ?? ?? “???? ???, ???????(CPO), ???? ??”??? ??? ?? ??.
?? ??
2026? 7? 20?
??? ?? ????? ?? ?? ??, AI ????? ???? ??? ?? ???
??? ????? ????, ??? ????? ??? ?? ???? ??? ???? ???? ???? ??? ?????. ?? ??? ?? ??? ??? ?????. ???? ???? ??? ???????.

??? ?? ??? ???? ????.

??? ??? ?? ???? ?????.

?? ???? ?? ???? ? 糖心原创 ? 糖心原创